Your trust in Kriya App means everything to us. It is our responsibility to be fully transparent about how your personal information is collected, where it is stored, and how it is protected. Reading this policy will give you a clear and confident understanding of how we respect your privacy.
All your personal data is stored on encrypted servers. No unauthorised individual can access this information.
Kriya App never sells your personal information to advertisers or third parties. Your data belongs to you, and you alone.
You may request to view, correct, or delete your personal information at any time.
In the event of a security incident, Kriya App will notify affected members within 72 hours and take steps to resolve the issue.
Data is not retained beyond what is necessary. After an account is closed, data is deleted within the specified timeframe.
Kriya App has published its Privacy Policy in plain, easy-to-understand language — no complex legal jargon — so everyone can read and understand it.
Kriya App ("we", "us", "our") takes your personal data privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.
By using the Kriya App website (kriyaapp.app) or mobile app, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' Should be read together — both documents combined form a complete legal framework.
Kriya App follows international data protection standards and complies with the guidelines set out under the GDPR (General Data Protection Regulation).
Kriya App only collects information that is necessary to deliver our services. We do not ask for anything beyond what is needed.
Information you provide when registering and using your account:
Information collected automatically while using the platform:
We never store your bank account number, PIN, or full card number. All payment processing is handled exclusively through secure payment gateways.
Kriya App uses the data it collects solely for defined purposes. No information is ever used outside its intended scope.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, Email, Phone | Contract Fulfillment |
| Identity Verification (KYC) | National ID, Address | Legal Obligation |
| Payment Processing | Payment Method Details | Contract Fulfillment |
| Fraud Prevention | IP, Device & Transaction | Legitimate Interest |
| Service Improvement | Usage Patterns | Legitimate Interest |
| Customer Support | Contact Information | Contract Fulfillment |
| Promotional Communications | Email, Phone | Consent |
If you no longer wish to receive promotional messages, you can unsubscribe at any time via your account settings or by contacting our support team.
Kriya App never sells your personal information to third parties or uses it for advertising purposes. However, in certain limited circumstances, data may need to be shared:
All our third-party service providers are contractually bound to international data protection standards. None of them may use your data for their own purposes.
Kriya App uses cookies and similar technologies to enhance platform functionality. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Login sessions, security | |
| Functional Cookies | Language & Preference Storage | |
| Analytics Cookies | Usage Statistics | |
| Security Cookies | Fraud Detection |
You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning correctly.
Kriya App protects your data using the highest industry-grade security measures. Our security infrastructure is built to meet the world's leading technical standards.
All Kriya App staff are bound by strict confidentiality agreements. Only those who require access for their specific role can view relevant data, and all access is logged and reviewed regularly.
If a security breach is identified, Kriya App will notify affected members within 72 hours and take immediate action to minimise any damage.
You have several important rights regarding your personal data. Kriya App respects these rights and is here to help you exercise them.
You may find out what information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
In specific circumstances, you may request that your data be deleted.
You may request that data processing be restricted in certain cases.
You may request your data in a machine-readable format.
You have the right to object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.
Kriya App does not retain data beyond what is necessary. A specific retention period is defined for each type of information:
Once the defined retention period expires, data is securely and permanently deleted or anonymised. Deleted data cannot be recovered.
Kriya App is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we discover that anyone under the age of 18 has opened an account on our platform, that account will be closed immediately and all associated data will be deleted.
If you believe someone you know who is underage is using our platform, please contact our support team immediately.
Kriya App may update this Privacy Policy from time to time. For significant changes, we will:
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, please stop using the platform and submit a request to close your account.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:
If you are not satisfied with our response, you have the legal right to lodge a complaint with the data protection authority in your country.
Your privacy is our top priority. Register securely and start the best gaming experience in Bangladesh.
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