Privacy & Security

Privacy Policy – Kriya App Our Complete Data Protection Policy

Your trust in Kriya App means everything to us. It is our responsibility to be fully transparent about how your personal information is collected, where it is stored, and how it is protected. Reading this policy will give you a clear and confident understanding of how we respect your privacy.

Last Updated: January 2026
256-bit SSL Encryption
Your Data Is Never Sold
Secure Server Storage
Strictly Confidential
GDPR Compliant
Secure Data Storage

All your personal data is stored on encrypted servers. No unauthorised individual can access this information.

No Data Shared with Third Parties

Kriya App never sells your personal information to advertisers or third parties. Your data belongs to you, and you alone.

You Are in Control of Your Data

You may request to view, correct, or delete your personal information at any time.

Immediate Response to Security Breaches

In the event of a security incident, Kriya App will notify affected members within 72 hours and take steps to resolve the issue.

Data Deletion After Retention Period

Data is not retained beyond what is necessary. After an account is closed, data is deleted within the specified timeframe.

Transparent Policies in Plain Language

Kriya App has published its Privacy Policy in plain, easy-to-understand language — no complex legal jargon — so everyone can read and understand it.

1. Introduction

Kriya App ("we", "us", "our") takes your personal data privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

By using the Kriya App website (kriyaapp.app) or mobile app, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' Should be read together — both documents combined form a complete legal framework.

Kriya App follows international data protection standards and complies with the guidelines set out under the GDPR (General Data Protection Regulation).

2. Information We Collect

Kriya App only collects information that is necessary to deliver our services. We do not ask for anything beyond what is needed.

Information Provided Directly

Information you provide when registering and using your account:

  • Full Name (as per National ID)
  • Date of Birth
  • Mobile Number & Email Address
  • Current Residential Address
  • Copy of national ID card or passport for KYC verification
  • Payment Method Information (bKash / Nagad / Rocket Number)

Automatically Collected Information

Information collected automatically while using the platform:

  • IP Address & Device Identifier
  • Browser Type & Operating System
  • Login times, gaming history & transaction records
  • Click & Navigation Patterns on the Platform
  • Device Language & Timezone Settings

We never store your bank account number, PIN, or full card number. All payment processing is handled exclusively through secure payment gateways.

3. How We Use Your Information

Kriya App uses the data it collects solely for defined purposes. No information is ever used outside its intended scope.

Purpose Data Used Legal Basis
Account Management Name, Email, Phone Contract Fulfillment
Identity Verification (KYC) National ID, Address Legal Obligation
Payment Processing Payment Method Details Contract Fulfillment
Fraud Prevention IP, Device & Transaction Legitimate Interest
Service Improvement Usage Patterns Legitimate Interest
Customer Support Contact Information Contract Fulfillment
Promotional Communications Email, Phone Consent

If you no longer wish to receive promotional messages, you can unsubscribe at any time via your account settings or by contacting our support team.

4. Information Sharing

Kriya App never sells your personal information to third parties or uses it for advertising purposes. However, in certain limited circumstances, data may need to be shared:

When Data Is Shared

  • Service Providers: Payment processors, KYC verification providers, and technology service providers receive only the data necessary to perform their specific functions.
  • Legal Obligation: Data may be disclosed in compliance with a court order or directive from a regulatory authority.
  • Fraud Prevention: Data may be required to be shared with gaming regulatory bodies or during financial investigations.
  • Business Changes: In the event of a merger or acquisition, the new owner will be obligated to follow the same Privacy Policy.

All our third-party service providers are contractually bound to international data protection standards. None of them may use your data for their own purposes.

5. Cookie Policy

Kriya App uses cookies and similar technologies to enhance platform functionality. Cookies are small text files stored in your browser.

Cookie Type Purpose Status
Essential Cookies Login sessions, security Mandatory
Functional Cookies Language & Preference Storage Optional
Analytics Cookies Usage Statistics Analytics
Security Cookies Fraud Detection Mandatory

You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning correctly.

6. Data Security

Kriya App protects your data using the highest industry-grade security measures. Our security infrastructure is built to meet the world's leading technical standards.

Technical Security Measures

  • TLS 1.3 / 256-bit SSL Encryption: All data transfers are fully encrypted.
  • AES-256 Database Encryption: Stored data is protected with strong encryption.
  • Two-Factor Authentication (2FA): An extra layer of security on your account.
  • Firewall & DDoS Protection: Active defense against cyber attacks.
  • Regular Security Audits: Regular vulnerability assessments conducted by independent experts.

Organizational Security

All Kriya App staff are bound by strict confidentiality agreements. Only those who require access for their specific role can view relevant data, and all access is logged and reviewed regularly.

If a security breach is identified, Kriya App will notify affected members within 72 hours and take immediate action to minimise any damage.

7. Your Rights

You have several important rights regarding your personal data. Kriya App respects these rights and is here to help you exercise them.

Right to Access Your Data

You may find out what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In specific circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that data processing be restricted in certain cases.

Right to Data Portability

You may request your data in a machine-readable format.

Right to Object

You have the right to object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

8. Data Retention Period

Kriya App does not retain data beyond what is necessary. A specific retention period is defined for each type of information:

  • Account Information: For the duration of account activity, plus 5 years after closure (legal obligation).
  • Transaction Records: 7 years (in accordance with anti-money laundering laws).
  • KYC Documents: 5 years after account closure.
  • Log Files: 12 months.
  • Support Conversations: 3 years.
  • Marketing Preferences: Until you change it.

Once the defined retention period expires, data is securely and permanently deleted or anonymised. Deleted data cannot be recovered.

9. Children's Privacy

Kriya App is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we discover that anyone under the age of 18 has opened an account on our platform, that account will be closed immediately and all associated data will be deleted.

If you believe someone you know who is underage is using our platform, please contact our support team immediately.

10. Policy Changes

Kriya App may update this Privacy Policy from time to time. For significant changes, we will:

  • A clear notice will be posted on the platform.
  • Registered members will be notified by email.
  • The date of any changes will be updated on this page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, please stop using the platform and submit a request to close your account.

11. Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

If you are not satisfied with our response, you have the legal right to lodge a complaint with the data protection authority in your country.

Your Data is Secure — Keep It Safe Kriya AppJoin

Your privacy is our top priority. Register securely and start the best gaming experience in Bangladesh.

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