Kriya App FAQ — All your questions answered here

No, creating an account on the kriya app is completely free. There are no registration fees, subscription charges, or hidden costs. Simply make a deposit to start gaming.

No. Under kriya app policy, each person may operate only one account. If multiple accounts are detected, all of them will be closed and any bonuses will be forfeited.

KYC (Know Your Customer) is an identity verification process. You'll need to upload a photo of your National ID or passport to complete it. Withdrawals are not possible without KYC verification. It is essential for the security of your account and to prevent fraud.

on the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 3 minutes.

The minimum age to register on the kriya app is 18. This is strictly enforced. If KYC verification reveals that a user is under 18, the account will be closed.

The minimum deposit on the kriya app is just BDT 300. Depositing this amount activates the welcome bonus and grants access to all games.

Most deposits are credited instantly (within 1–5 minutes). In rare cases, banking system delays may extend this to 15–30 minutes. If your deposit has not arrived after 30 minutes, please contact support with your transaction ID.

kriya app itself does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges in accordance with their policies.

The minimum withdrawal amount on the kriya app is BDT 500. KYC verification must be completed before making a withdrawal. Bonus balance withdrawals require meeting specific wagering conditions.

Common reasons why a withdrawal may be blocked:

• KYC Verification Not Completed
• Bonus Wagering Requirements Not Met
• Security Verification Pending
• Incorrect or Mismatched Payment Details

In this case, please contact the support team.

Wagering requirements mean you must bet a specified multiple of the bonus amount before it becomes withdrawable. Example: a 10x wagering requirement on a BDT 100 bonus means you need to place BDT 1,000 in bets. More details Terms & ConditionsSee it on.

You earn a daily login bonus every time you log in to your account. The longer your login streak, the higher the bonus amount. Bonuses are credited directly to your account balance.

Yes! Share your referral code with a friend. Once they register and make their first deposit, you will receive a special referral bonus. You can find your referral code in your dashboard.

Yes, Kriya App offers live betting. You can place bets during a match with real-time odds, and live scores and stats are all visible on the same page.

The minimum bet on the kriya app generally starts from BDT 10, though this may vary by game. In slots, you can bet even smaller amounts. Each game's page displays the minimum and maximum bet information.

Yes, all games on Kriya App use certified Random Number Generator (RNG) technology, tested and verified by independent auditors. Every result is completely random and in no way predetermined.

Go to "Security" in your account settings and enable Two-Factor Authentication. From that point on, every login will require an OTP sent to your mobile. This significantly increases the security of your account.

If you notice any suspicious activity, change your password immediately and notify our support team. We will investigate and take the necessary action. This is exactly why keeping 2FA enabled is so important.

No, downloading the kriya app is completely free. To download, Click Here. Only standard internet data charges apply, and these are minimal.

First, uninstall the app and reinstall it, then clear your cache and cookies. If the issue persists, contact our 24/7 support team.