Responsible Gaming

Responsible Gaming – Kriya AppSafe & Responsible Gaming Experience at

Gaming is only enjoyable when it's controlled and mindful. kriya app believes that every player's safety and mental well-being matters more than any profit. That's why we don't just provide entertainment — we make sure it's delivered responsibly.

kriya app's commitment: We will never push you to bet more than you're comfortable with. Your well-being is the biggest win for us.

18+

Adults Only

24/7

Support Assistance

5

Protection Tools

0

Compulsive Betting

Our Protection Tools

Free tools available in your account to help you stay in control of your gaming on kriya app

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased for at least 24 hours.

Free
Self-Exclusion

Take a break from the platform for a set period. Options range from 1 week up to permanent exclusion.

Instant Effect
Cooling-Off Period

Take a short break — for 24 hours, 7 days, or 30 days. During this time, you won't be able to log in to your account.

Free
Loss Limit

Set a maximum loss limit for a given period. Once the limit is reached, betting will be stopped automatically.

Free
Session Time Limit

Set a maximum number of hours per session. You'll be logged out automatically when the time is up.

Instant Effect
Reality Check

Periodic pop-up reminders let you know how long you've been playing and how much you've won or lost.

Free

All tools are available free of charge in your account settings. Reducing a limit takes effect immediately, but increasing a limit only takes effect 24–48 hours after the request — this is intentional, to prevent impulsive budget increases in the heat of the moment.

Responsible What Is Responsible Gaming?

Responsible gaming means treating gaming as a form of entertainment — not as a livelihood or a solution to financial problems. Players on kriya app understand that there are no guaranteed wins here. Every game carries an equal chance of loss.

To ensure responsible gaming, kriya app maintains a dedicated, trained support team at all times. If any member is struggling, they are welcome to reach out to us — all assistance is provided with complete confidentiality.

Remember: if you ever feel that gaming is having a negative impact on your daily life, family, or finances — that's a sign it's time to act.

Choosing self-exclusion or seeking help on kriya app is a sign of strength — not weakness. We are always here to support you.

Gaming can be addictive. If you or someone you know is struggling with a gaming addiction, seek professional help now.

Healthy Gaming Golden Rules

1
Set Your Budget in Advance

Before you start playing, decide on the maximum amount in BDT you're willing to spend that day. Stick to that limit — commit to not spending more, even if you lose.

2
Don't Chase Your Losses

"Chasing" means placing more bets to recover losses — it's the most dangerous habit you can develop. If you're on a losing streak, stop.

3
Take Regular Breaks

Avoid playing for long stretches without a break. Step away for at least 5–10 minutes every hour. Keep a clear head.

4
Play Sober

Gaming under the influence of alcohol or substances can lead to seriously poor decisions. Always play with a clear head.

5
Spend Time with Family & Friends

Don't let gaming affect your social life or family relationships. Keep a healthy balance.

Problem The Signs Recognise

Seek Help Immediately If You Notice These Signs

Overspending Your Budget

You're spending more than planned and dipping into bill money or household funds to keep playing.

Losing Track of Time

You lose hours to gaming and find yourself unable to give enough time to family or work.

Restless When Not Playing

You feel irritable, restless, or anxious when you're unable to play.

Playing in Secret

You're hiding your gaming habits from family or friends, or lying about them.

Chasing Losses

You keep betting in an attempt to recover lost money, only to lose even more.

Gambling with Borrowed Money

You are borrowing money from others or using credit to fund your bets.

If you recognise one or more of these signs in yourself, speak to kriya app support right away or activate self-exclusion. Asking for help takes real courage.

Yourself Check

Answer the following questions honestly. If you answer "yes" to more than three, you should consider seeking professional support for responsible gaming.

Be Honest with Yourself

Have you ever hidden how much time or money you've spent on gaming?

Have you ever placed larger bets after a loss, hoping to win back what you lost?

Do you feel uncomfortable or irritable when you can't stop gaming?

Has gaming ever caused difficulties meeting your household's everyday expenses?

Have you tried to cut back or stop gaming multiple times but couldn't?

Are your loved ones worried about your gaming habits?

These questions are for awareness purposes only. This is not a medical assessment tool.

Limit How to Set It Up

💰
Daily Deposit Limit

Set a daily limit on how much BDT you can deposit.

📅
Weekly Deposit Limit

Set a limit on how much BDT you'll spend in total each week.

🗓️
Monthly Deposit Limit

Set an upper limit on your total gaming budget for the month.

⏱️
Session Time Limit

Set a maximum daily session length to cap how many hours you play in a row.

To set limits, log in to the kriya app, go to Account Settings, and look for the "Responsible Gaming" option. For any assistance, reach out to our Live Chat support.

General FAQ

Yes, your account balance remains safe when self-exclusion is active. Once the exclusion period ends, you can reactivate your account. If you opt for permanent exclusion, we'll assist you in withdrawing any remaining balance.

Reducing your deposit limit takes effect immediately. However, if you wish to increase your limit, the change will only take effect 24–48 hours after the request. This delay is intentional — it gives you time to reconsider before raising your budget in an impulsive moment.

No third party can directly block your account. However, if you wish, you can ask our support team to register a trusted person as a "nominated associate" who can contact us on your behalf if needed.

Completely confidential. If you share details of a gaming problem with our support team, that information will never be passed on to any third party. Our goal is to help, not to penalise.

Short-term self-exclusion (up to 7 days) ends automatically once the period expires. For long-term or permanent exclusion, your account cannot be reactivated until at least 6 months have passed, and you'll need to contact the support team to do so.

kriya app strictly prohibits anyone under 18 from gaming on the platform. If a KYC check reveals that a user is underage, the account will be suspended immediately and any deposited funds may be forfeited. If you know of a minor accessing the platform, please report it to us.

Kriya app's Commitment

We back up our commitment to responsible gaming with real action — not just words

No Encouragement of Excessive Betting

We never pressure you to bet more through messages or notifications.

Fully Confidential

All information shared when seeking responsible gaming support is kept strictly confidential.

Trained Support Team

Our responsible gaming support team is specially trained and compassionate.

Transparent Statistics

You can view your gaming history, wins, losses, and time statistics at any time.

Play Responsibly, Play for Fun

Gaming on kriya app is always meant to be entertainment. Play within safe limits, enjoy responsibly, and reach out for help whenever you need it — we're always here for you.

Gaming can be addictive. 18+ only. Play responsibly.

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